Tank Announces the Launch of Redesigned Network

Posted on January 06, 2021

For Immediate Release

Contact:  Gina Douthat, Deputy General Manager, [email protected]


TANK’s major planning study and service change is complete: New redesigned routes, fare simplification and more frequent service in key corridors starting Saturday, January 30, 2021

With the launch of the System Redesign on January 30, TANK will be introducing the most significant change to Northern Kentucky’s bus system our community has seen in a generation.  With this change, TANK will increase the frequency of bus service in developed corridors, improve weekend and evening service for those working in the service sector, consolidate suburban services, and improve access to high job-growth areas such as CVG.

The System Redesign began as a service planning project over 18 months ago, with the goal to concentrate service in key, high demand corridors, consolidate services in the suburban areas, and align resources to meet the needs of the changing Northern KY community.  The process began 18 months ago and included engagement with dozens of stakeholder agencies, communication with elected officials, and multiple rounds of public involvement.  The final plan was shaped and refined by the input received from the community over the 18-month period.

“This plan is a reflection of the needs and desires of our community,” said General Manager Andrew Aiello.  “TANK spent months creating the plan with significant input from the Counties that fund TANK, the riders that use TANK, and the local communities in which TANK operates.”

The resulting plan represents a major change in the way that transit service will be operated in the Northern Kentucky community.


 Frequent Service

 High frequency service on direct routes to key   destinations

 Neighborhood Service

 Major lifeline routes for community circulation

 Jobs Express

 Routes scheduled around shift changes in industrial   parks/job centers and provides peak Park & Ride   service to and from Cincinnati

 Commuter Express

 Serves Park & Ride locations for commuter service to   and from Cincinnati; primarily peak only service



Routes will see greater frequency throughout the day, later evening hours and a more robust weekend schedule. 

“We know that people that use transit don’t always work from 8:30 a.m. to 5 p.m., Monday through Friday,” said Aiello. “A key goal of this process was to give bus riders the level of service that they need for the jobs they hold – providing essential transportation for essential services and essential jobs that require employees to work evenings and weekends.”


 2x CVG   Airport

 The new Route 2X to CVG airport – a bus every 30 minutes from early morning to   after midnight, 7 days a week.  This route will serve the Terminal, CVG Centre,   DHL, Amazon Prime Air with premium service.

 Covington   Health   Connection

 The new Covington Health Connection will serve the core of Covington and the   area surrounding St. Elizabeth Covington.



As part of the planning study, some routes were identified for cancellation due to very low ridership.  These routes will no longer operate after January 29, 2021.

1X Florence Express, 9 Taylor Mill, 11 Ft. Thomas, 18X Edgewood Express, 28X Empire Drive/Industrial Rd. Express, 31X Rolling Hills Dr. Express, 35X East-West Express

The resources from these cancelled routes will be put into higher ridership areas of the route network.


To ensure that TANK can meet the service levels called for in this plan, we are now actively hiring bus operators. 


The final plan represents a massive change to your region’s transit system and, once implemented, will provide the following outcomes:

  • The number of people within walking distance to frequent transit will increase by 155%
  • The number of jobs within walking distance to frequent transit will increase by 58%
  • The number of Transportation Disadvantaged individuals within walking distance of frequent transit will increase by 157%
  • The number of peak vehicles needed to operate the new system will decrease by 20+%

“In summary…these changes will provide better access to better transit for those that need it and use it most,” stated Aiello.


Also effective on January 30, 2021 is the implementation of the TANK Simplified Fare Structure.  Cash fare will be $1.50 for all routes (with the exception of the Southbank Shuttle).  TANK’s 23 different fare types will be reduced to 10, making the system easier to use and more approachable for first time riders.

“With simplification of the fare structure, we have placed a new emphasis on the Transit app for fare payment, via mobile device.  Using the app eliminates the need for having bulk passes, paying in advance and complicated fare payment options – Transit app is the one-stop-shop for paying fare, planning trip and tracking your bus.” said Aiello.

JANUARY 30, 2021

The schedule change is effective with the start of the service day on Saturday, January 30, 2021.  Printed schedules will be available beginning the week of January 18.  All changes and schedules can be viewed at https://www.tankbus.org/2021-service-changes